What should fiduciaries do under the NGA guide for maintaining quality assurance?

The guidance for fiduciaries under the National Guardianship Association (NGA) emphasizes the importance of maintaining quality assurance through self-assessment and continual improvement of practices. This includes reviewing their own policies and procedures independently. Such reviews help identify areas of strength and those needing improvement, ensuring that fiduciaries operate within the best standards of care and compliance with legal and ethical obligations.

By engaging in self-review, fiduciaries can effectively uphold accountability and facilitate ongoing professional development, which is crucial in managing and protecting the interests of those they serve. This structured approach enables them to adapt to changes in regulations, enhance operational effectiveness, and ultimately provide higher quality services.

In contrast, limiting evaluations solely to financial audits does not encompass the broader spectrum of fiduciary responsibilities, which can include personal care and decision-making for clients. Engaging in community service, while commendable, does not directly impact quality assurance measures related to fiduciary practices. Conducting client surveys only when prompted can lead to missed opportunities for valuable feedback, thus neglecting the proactive aspect of quality management.